Support

How can we help?

Quick answers for orders, payments, delivery, vendor support, and affiliate questions.

Ordering and checkout

Browse products, add them to cart, and continue to checkout to choose Mobile Money or Pay on Delivery where available.

Delivery

Delivery fees are calculated during checkout based on the vendor route and your selected location.

Tracking your order

Visit My Orders after purchase to monitor your order status from pending to delivered.

Vendor and affiliate support

Vendors can manage products, orders, and reviews from the vendor dashboard. Affiliates can monitor pending, approved, and withdrawn commissions from their profile.